FAQ
Find answers to common questions about our services.
Order processing for glasses typically takes 3-5 business days depending on the lens and frame type selected. We will provide timely updates via message or phone call.
Yes, we offer free on-site eye vision measurement to ensure your glasses perfectly match your vision needs.
Our team will assist you in selecting the right frame for your face shape through a free consultation. We also offer a variety of frames suitable for different face types.
We accept returns within 7 days of purchase if the product is defective or does not match the order. Please contact us for return procedures.
Yes, we offer eyewear maintenance services such as cleaning, adjustments, and component replacements on a regular basis. This service can be booked via our app or in-store.
You can contact us by phone, WhatsApp, or visit our store in Cilacap directly. Our team is ready to assist with any questions or consultations.
data